About this list
This list sets out options for referrals to community based mental health services.
Important: If someone is in immediate danger — call 111 now.
Is this an emergency?
If someone is in immediate danger, at serious risk of harming themselves or others, or needs urgent medical attention:
Emergency Services: Call 111, Any time, 24/7
DHB Crisis Assessment: Call 0800 611 116 to find your area’s number, Any time, 24/7
Emergency Department (ED): Go to your nearest hospital's Emergency Department, Any time, 24/7
Medical Practitioner – General Practitioner (GP)
A GP can help with mental health support that isn't an emergency.
They can:
Listen and assess what's going on
Refer to community mental health teams, specialists, or counsellors
Discuss and prescribe medication if appropriate
Access funded counselling sessions through ACC (for trauma) or primary mental health programmes.
You may be able to request your GP refer to your preferred Psychologist services
If not registered with a GP, they can call Healthline (0800 611 116) for advice on next steps or to find a local doctor.
